You may choose not to provide "optional" Personal Data, but please be aware that without it, we may not be able to provide you with the full scope of our services or the best user experience when using our Services.
The company has adopted the 13 Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (the Privacy Act). You can obtain a copy of the Australian Privacy Principles from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/privacy-law/privacy-act/australian-privacy-principles.
When registering on our site or purchasing Products, you may be asked to provide your name, email, payment information, or other details to assist you with your experience. When you create an account and use the Services, we collect any data you provide directly, including:
Personal Data is information that can be used to identify you specifically, such as your name, email address, telephone number, billing address, and mailing address. You consent to provide us with this information voluntarily on our website. Your choice to disclose this data is entirely voluntary, and you are under no obligation to provide this information. However, your refusal may prevent you from accessing certain benefits from our website.
We also collect device data about the computer, phone, tablet, or other devices you use to access the Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, browser type, hardware model, Internet service provider, and/or mobile carrier, operating system, system configuration information, and more.
Log and usage data are service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Website, which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, settings, and information about your activity on the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take, such as which features you use), device event information (such as system activity, error reports, sometimes called 'crash dumps'), and hardware settings.
We do not knowingly collect data from or market to children under 13 years of age. By using the Website, you represent that you are at least 13 years old or that you are the parent or guardian of such a minor and consent to such minor's use of the Website. If we learn that personal information from users less than 13 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 13, please contact us.
When you visit, connect with, or use our service, we may automatically collect specific technical data about you, including information that can be collected through Meta Pixel, Google Analytics, and other tracking technologies. Please note that this collection will not occur until we have obtained your explicit consent before you enter our website.
The automatically collected information may include device and usage information, IP address, browser, and device characteristics, operating system, language preferences, referring URLs, and more.
We process personal data for various purposes, including but not limited to:
If you do not wish to receive communications from us, please indicate your preference by emailing us at email@example.com.
When you engage us for the Services or make inquiries about our Services, you will be requested to provide your consent to send promotional material to you. You may stop the delivery or “unsubscribe” of future promotional emails by following the specific instructions in the email you receive.
Currently, various browsers offer a “do not track” or “DNT” option that relies on a technology known as a DNT header. We do not currently commit to responding to browsers' DNT signals concerning our websites, in part because industry groups have not adopted a common industry standard for DNT. We take privacy seriously and will continue to monitor developments around DNT browser technology and the implementation of a standard.
These cookies are necessary for the website to function and cannot be switched off in our systems. They are often set in response to actions made by you, which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by third party providers whose services we have added to our pages or by us.
These cookies allow us to count visits and traffic sources to measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
These cookies may be set through our site and used to build a profile of your interests and show you relevant adverts on other sites.
Analytics assembles data about site use through cookies. The data assembled identifying our site is utilised to make reports about the utilisation of our site.
You can learn more about Google Analytics’ cookies on https://policies.google.com/technologies/cookies
Meta assembles data about site use through pixels. The data assembled identifying our site is utilised to make reports about the utilisation of our site, and retargeting when it comes to marketing purposes.
You can learn more about Meta Pixel on https://www.facebook.com/privacy/policy/
When you visit our website, we utilise cookies to enable essential and helpful features that enhance your browsing experience. Before you begin exploring our site, we have a popup form that requests your full consent for cookies.
You can manage browser cookies through your browser settings. Most browsers have a 'Help' feature that guides you on how to remove cookies, prevent your browser from accepting new cookies, receive notifications about new cookies, disable cookies, and determine when cookies expire. Please consult your browser's support site to understand the available privacy settings. Note that blocking or rejecting some of our cookies via your browser settings may result in some features and services not functioning properly. You may also need to manually adjust your preferences or settings each time you visit our website.
Under certain circumstances, you have rights under data protection laws related to your data. These rights may include:
We've implemented industry-accepted administrative, physical, and technological security measures to safeguard your personal information from loss, misuse, unauthorised access, or alteration in our systems. Those who have access to your data within our systems, such as employees, contractors, organisations, or vendors, are bound by legal and professional obligations to protect your data.
While we aim to use commercially acceptable methods to secure your personal information, please note that no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Unauthorised access or use of personal information stored on our servers is prohibited, and we will fully investigate and take legal action against any party found to have illegally accessed this information.
Some jurisdictions may not permit the limitation or exclusion of liability for incidental or consequential damages, so certain limitations mentioned may not apply to you.
We make no representation that our website or products are suitable or available outside of Australia. You may access the website from outside Australia at your own risk and must ensure compliance with foreign laws.
Our website originates from Australia, and Australian laws govern these terms. Any disputes arising from these terms shall be submitted to the exclusive jurisdiction of Australian courts. By using this website, you consent to the jurisdiction and venue of such courts in connection with any legal action or claim arising from these terms. You waive any right to a trial by jury related to these terms.
Additionally, please be aware that we are an international brand with a global reach. Our commitment to legal and data protection standards extends beyond borders, ensuring that we adhere to relevant regulations and uphold the privacy and data protection rights of individuals worldwide. In this regard, we are also fully compliant with the EU General Data Protection Regulation (GDPR), acknowledging the importance of privacy and data protection on an international scale.
For inquiries about this Policy or any matter related to individual rights and your Personal Information, you can reach us through the "Contact Us" section or by emailing us at firstname.lastname@example.org.
This document was last updated on September 5, 2023